New Emplifi Research: 86% of Consumers More Likely to Purchase From Brands That Respond Quickly on Social Media

Emplifi, a leading Autonomous CX platform, today released Peak Season 2026: A Retail Marketer's Strategic Guide, offering ...
Yahoo Finance

Emplifi Survey: 93% of Consumers Say Authentic Brand Engagement Builds Trust as Marketers Increasingly Rely on AI-Powered Workflows

Key findings from the report include: Authenticity drives trust, loyalty, and risk: Consumers clearly reward brands that feel real—93% say authentic engagement builds trust, and 85% are willing to pay ...
MM&M

Emplifi: Organic engagement rates on TikTok still dropping

Customer engagement platform Emplifi has released its 2024 Social Media Benchmarks report, finding that organic engagement on TikTok continues to decline. The report, which is based on data from Q4 ...
MarketWatch

Emplifi Named a Leader in Q4 2024 Social Suites Report by Independent Research Firm

Emplifi, a leading customer engagement platform, announced today that it has been named a Leader in The Forrester Wave(TM): Social Suites, Q4 2024 report. As brands increasingly seek integrated ...
Yahoo Finance

Emplifi Data Shows Median Brand Follower Counts on TikTok Increased 200% Year-Over-Year

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Business Wire

Emplifi Report: Social Media Ad Spend Up 21% Year-to-Year, But Engagement is Flat

NEW YORK--(BUSINESS WIRE)--Emplifi, the leading unified customer experience (CX) platform, today revealed the findings of its Q1 2022 analysis of social media spend across thousands of brands ...
CMS Wire

Emplifi Fuel Launch Gives Brands End-to-End Customer Journey Solution

It takes the heavy lifting off of their plate, doing all the legwork so that their marketing, social media, and customer care teams can focus on strategy,” said Ohad Hecht, CEO, Emplifi. “Emplifi ...
Marketing Dive

Instagram Reels outperforms TikTok, Facebook for branded video content, report says

Branded video content on Instagram Reels outperforms the same on other platforms, including TikTok and Facebook, according to new research from customer engagement company Emplifi. The research, which ...
B and T

Emplifi First Quarter Report Shows Investments On Ads Are Up But User Engagement Is Flatlining

Emplifi, the leading unified customer experience (CX) platform, today revealed the findings of its Q1 2022 analysis of social media spend across thousands of brands worldwide including those in Asia ...