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How I Made Law Firm Leadership: 'Develop Client Service Skills That Set You Apart,' Says Randall Rueth of Marshall Gerstein "First and foremost, focus on improving your skills and being the best ...

Starting off on the right foot with new clients sets the tone for the entire relationship going forward. Attorneys need their clients to see them as a trusted advisor and partner in their legal ...

Did you know sending emails coloured in red is impolite and could rub off on the receiver’s wrong side? There are many important things are not necessarily paid attention to in client service. If you ...

CEO and Founder, The EQ-i Coach; author of Emotion at Work: Unleashing the Secret Power of Emotional Intelligence; public speaker and coach. What do you do when you have numerous stores to run, loyal ...

Whether you are a budding entrepreneur or aspiring to climb the ladder as a valued executive, the ability to cultivate and sustain strong relationships with clients is essential. The minor in client ...